*there is an edit to this post with additional reading*
In the immortal words of Chef Ramsey… “shut it the fuck down now!!!”
1) keg tapped out on Sunday evening so I called the keg place Monday morning to see about a delivery that afternoon. They called back six hours later near time for them to close up for the day. Nice customer service there. So new keg is now to be delivered on Saturday… that’s five days of no alcohol since I refuse to fill up my fridge with cans and/or bottles. Should be fun and exciting to be around me…
2) seems I’m not getting my new fridge this weekend now. Apparently the guy fucked up when he entered it into the system and marked the color as “white” not “stainless steel”. And guess which color they were out of? Now the current expectation is maybe on the 28th for delivery. Needless to say I’m less than thrilled with the current experience.
“The Aliso Viejo store has it in stock”… great, get it from them and deliver it to me at the time I designated. You now have my money… and I am to be inconvenienced because someone entered the wrong part number? I set aside time from my weekend to accept the delivery. Now I have to adjust for another weekend? Fuck you…
3) when you are at work and you set up work orders/production orders in a certain manner you expect them to be followed, right? Well, what happens when someone who’s last name is similar to that of the owner goes and makes changes? You no longer have the authority of that project. And what happens when someone else with the same last name starts questioning you about why certain things are being done that are not on the work order? Then you’re caught in quite a spot. Welcome to every bloody day here at work. Seriously, I cannot avoid getting annoyed and aggravated because someone who is supposed to be a “salesperson” is stepping in and taking over my accounts. How am I supposed to do my job when someone is stepping over me and not discussing with me first so that I can issue the changes? And when something does end up go wrong who is to blame? Me of course because I’m the Project Manager… never mind that changes were made without my knowledge.
If it weren’t such a crappy time to be trying to find a job I’d be gone… seriously. I’m getting sick of this crap.
4) while at Disneyland this past weekend we stopped by Disneyana to see what was interesting and whatnot. And while we were there we were looking at the D23 charter membership certificate frames. But you have to have your D23 membership card in order to buy it… slight problem… this just launched this past week. They have not had time to send out the membership cards. So how are you supposed to show that you are a member? Apparently they expect you to have a printout of the transaction if you did it online.
Disney… one of the premier tourist destination does not have the technology to input a name into a database to pull up whether or not you are a D23 member or not. Complete clusterfuckery… this CM I was dealing with just expected me to be able to produce my payment receipt on the spot. I saw nothing on the site that stipulated I had to bring it in to show proof of membership.
Here’s an idea… it might be a bit slower but it’s forward thinking. At midnight the night before the event consider that the cutoff for new memberships that don’t need to show “proof of receipt”. Print out the list of members and match it against state issued ID’s. Yes… it’s going to be long but guess what? The alphabet works for a reason. Anyone who joins after midnight will have a message pop up stating that in order to show proof at the time of the event, they will need to provide a printed out copy of their payment receipt.
Customer service as it should be…
today is going to a lot of nothing hopefully… did the corned beef and cabbage thing on Sunday already. And no Guinness to enjoy it with… so no need to celebrate tonight.
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